New Phone System

ALPS has a new phone no more long hold times and more easy functionality!

Here's how to use it!

  • To hear your account balance, make transfers, or to hear your account history through our automated member service press 1, you can also hang up and call 1-833-366-0949. More walkthrough information here.
  • To reach our Loan Department, Press 2
  • To reach our collections department, press 3
  • To reach electronic services including Debit & Credit Card Issues, Electronic Payments, & Existing Wire Transfers questions, press 4
  • For hours of operation & Contact, press 5
  • To reach our Member Service Department press 6, please be aware that as of 05/31/2022 this option will no longer be available
  • To hear these options again, press 7